TY - BOOK AU - Zartman, I. William TI - Negotiation and conflict management :essays on theory and practice/ I William Zartman: essays on theory and practice SN - 9780415429504 AV - JZ6045 PY - 2008/// CY - New York PB - Routledge KW - conflict management KW - conflict negotiation N1 - includes bibliographical references and index ER -